REFUND POLICY

At Eleve Beauty, we want you to shop with confidence.

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If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at shopelevebeauty.support@gmail.com. Please include your order number and clear photos of the item so we can review your request.

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Due to the nature of beauty and personal care products, we do not accept returns or exchanges for items that have been opened, used, or worn.

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If your refund request is approved, the refund will be issued to your original payment method. Please note that processing times may vary depending on your payment provider.

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Shipping fees are non-refundable unless the item received is damaged, defective, or incorrect.

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If you have any questions, please contact us at shopelevebeauty.support@gmail.com.